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WEBSITE TERMS OF USE

Last Update: September 2025

The website is provided, as is, by the Société Anonyme with the name "INSTACAR S.A." and the distinctive title "INSTACAR S.A.", which is headquartered in Kifissia, Attica, at Palaia Tatoiou Street, number 165C, with TIN number 801141110 and General Commercial Registry number 150045801000 (hereinafter referred to as "Instacar"), under the terms and conditions set out in this notice. The visitor/user of the website declares the unreserved acceptance of these terms and conditions, as well as any amendments thereto.

  • In particular, the sub-domain Instacar- Micromobility, is provided, as is, by the Société Anonyme with the name "KINEO SINGLE MEMBER SOCIETE ANONYME" and the distinctive title "KINEO S.M.S.A.", which is headquartered in Kifissia, Attica, at Palaia Tatoiou Street, number 165C, with TIN number 801476118 and General Commercial Registry number 157623201000, with trading name "Micromobility" (hereinafter referred to as "Micromobility").

1. Intellectual and Industrial Property

The content and information provided by the website, including but not limited to the design, distinctive features, logos, graphics, texts, documents, photographs, databases and in general any distinctive sign and intellectual work of the website, constitute the intellectual and industrial property of Instacar. and are protected by the relevant provisions of Greek and European legislation as well as international conventions.

2. Reproduction of content

It is expressly prohibited, without the prior written permission of Instacar, in any way, to reproduce, republish, modify, distribute, make available, transmit, use and generally exploit, all or part of, the content of this website. Exceptionally, the individual copying and printing of a single copy, part of the content for personal and non-public or commercial use is permitted, provided that the intellectual and industrial property rights of Instacar are not infringed.

3. Visit - use of the website

Each user has the ability to freely visit the website. The visitor / user declares and guarantees that he/she will use the website in accordance with these terms, the applicable rules and provisions of national, community and international legislation and good morals. The visitor/user is responsible for the compensation of any damage that may be caused to Instacar or to any third party, by the unlawful and/or misuse of the services or pages or any part of this website as well as by the introduction, publication and transmission, through it, of any information, text, software or file.

In the event that the visitor/user does not agree or does not understand these terms of use, in whole or in part, he must not visit and/or use this website.

In the event that Instacar discovers or suspects the commission of prohibited-illegal actions, then the Company has the right, at its discretion, to take any necessary action and to take any necessary measure to defend its interests. Indicatively and not limited to, such actions may include:

  1. Order cancellation,
  2. Discontinuation of access to this website.

4. Right to Modify

Instacar reserves the right to discontinue, suspend, modify or change, at any time and without notice, the services and information offered on this website. Instacar also reserves the right to modify these terms of use at any time.

5. Disclaimer

Instacar guarantees to promptly inform end consumers about any unavailability of products or services, in the same way as it informs about the other characteristics of the products.

Instacar bears no responsibility for any damage caused to the visitor / user by accessing and using the content and the information and services offered on the website. Instacar makes every effort to provide and ensure a high level of information and services through its website, but is not responsible for the accuracy, completeness, or correctness of the information provided on this website.

Instacar takes the necessary protective measures for the proper operation of this website, but in no case does it guarantee that the contents, web pages and technical facilities and capabilities of the website will be provided uninterruptedly and without problems, nor that the website and/or the servers through which it is connected to the visitors'/users' computers will be provided without harmful applications that were installed without their knowledge.

Instacar is not liable for any damage caused to the customer by the failure to fulfill its contractual obligations, which is due to events of force majeure or outside its control (such as, but not limited to, inability to provide/network failures, weather conditions, strikes, etc.).

6. Links to other websites

The website may include links, hyperlinks, advertising banners to other websites over which Instacar has no control and is not affiliated in any way. Instacar bears no responsibility for the content, privacy policy, quality, security, legality and accuracy of the information or services of other websites and/or pages to which it may refer through links of any kind.

For any damage caused to the visitor/user from his use and access to the aforementioned websites and/or pages, people who operate on the relevant websites bear sole responsibility. The responsibility for the content, legality and validity of the contents on the advertising website lies exclusively with the advertisers.

7. Processing & Protection of Personal Data

Instacar, in its capacity as the Data Controller, informs you, within the framework of the operation of the website www.instacar.gr, as well as Micromobility within the framework of the operation of the website www.instacar.gr/micromobility that they comply with all obligations arising from the existing national and European legislative framework on the protection of personal data, such as in particular the General Data Protection Regulation (EU) 2016/679 and Law 4624/2019.

More information regarding the processing of your personal data, your rights and how to exercise them, can be found in the Website's Data Protection Policy posted on the website, while for more information regarding the use and installation of cookies on the said website, you can refer to the Cookies Policy.

In any case, for any question, clarification or request regarding the processing of your personal data, please contact Instacar or Micromobility directly at the following contact details:

  • Post
    Addressed to: Mr. Togias Dimitris
    Address: 165C Palaia Tatoiou Street, Kifissia, Attica
  • By e-mail: [email protected]

8. Cookies

The User should be aware that cookies are used to personalize content and ads, provide social media features and analyze our traffic. Our goal is to offer you a browsing experience that is as relevant to your preferences and more interesting to your searches as possible, with the best possible suggestions.

Cookies are small text files used by websites to make the user experience more efficient. Cookies store information that is used to personalize the user's browsing on the website and online. We may store cookies on your device if they are absolutely necessary for the operation of this website. For all other types of cookies, we need your permission.

The User chooses during his initial visit to the website whether he accepts the storage of the cookies listed in the pop-up window or can choose any of them. You can change or revoke your consent at any time through the Cookie Statement on our website. You can read more about these files and modify your choices by clicking here.

The User knows or should know, in case he wishes to block the storage of these files on his system, how he can, depending on the browsing software (browser) he uses, achieve the desired result- level of protection through settings. In this case, due to the application of this restriction, the User may not be able to conclude rental or sales contracts through the Store with Instacar or Micromobility, until the blocking of the storage of "cookies" is lifted.

The cookies used by the website can, in addition to their usual function, also offer a personalized experience to the User-Visitor of the website. The Visitor of the website has the option of either being registered with a personal account or being a simple Visitor without a personalized account on the website.

In the first case, the User has the option of choosing whether he wants a personalized landing page (home page), based on his actions during his previous visits to the website through his personal account.

In the event that this is not his wish, the option to object at any time (opt-out / unsubscribe) is provided in a clear and conspicuous manner, in an easy way, through the profile settings and / or cookie settings.

9. Data transmission to courier companies

Instacar, for the execution - delivery of the user's order, must transmit to a third party the minimum personal data necessary for the execution of the order shipment.

These data transmitted to a third party (carrier licensed by HTPC) are the name, surname, address (City - Region, number / street) and contact telephone number of the recipient user, exclusively for the purpose of executing the transport and delivery of the order.

As Instacar collaborates with external third-party providers of (express) transport services, this transmission of the above data is necessary for the execution of the order and cannot be excluded if the user wishes to be served remotely.

Otherwise, if the user refuses to consent to the above transfer, the user must come to the Instacar location to receive their order, so that the transfer of these minimum data to a third-party transport service provider does not take place.

Instacar, in application of the general personal data protection policy of the users of its online site, in the event of a request for information - notification by a user regarding the identity of the collaborating third-party transport provider (company name), will respond by disclosing the details of the provider that has undertaken the execution of the specific transport for which each request is submitted.

10. Sending newsletters upon consent

When registering and creating an account on our website, you are asked to enter your email address and you have the option to choose whether Instacar can send you newsletters, in addition to messages about the progress of your order or the management of your account (e.g. loss of login codes).

Instacar sends newsletters only to registered users of the website who have specifically consented to this, either during registration or from the user profile management tab.

Instacar is entitled to send newsletters to the users' email addresses, provided that they have chosen this and granted explicit electronic consent to this (opt-in). Also, each user is provided with the ability to object at any time (opt-out / unsubscribe), easily and without any charge through their tab / account screen (their profile), but also through each relevant message, in case the user had not initially disagreed with this use through their profile - account settings.

Instacar sends newsletters with dynamic content (HTML) without automatically capturing or downloading or otherwise recording the user's interaction with the content of the newsletter, namely visits to hyperlinks or other actions of using dynamic content with the ability to notify the sender of the newsletter.

From the time and actual point of visit of the user - recipient to a posted page on instacar.gr, from a hyperlink [URL] of the newsletter, the independent software of the website collects non-personal (anonymized) data - traffic statistics of each posted page, in accordance with the provisions of the General Privacy Policy of our website.

The reading environment of our newsletter is static content in HTML and does not interact with the information systems of the user - recipient like our website.

In any case, with regard to the protection of the personal data of the users and their rights under the GDPR in relation to our newsletter via electronic mail (newsletter), the provisions of the General Privacy Policy of our website apply.

Specifically regarding Instacar's or Micromobility's communication with Renters-Buyers-Users with the aim of informing the latter about the Products that Instacar or Micromobility has available through the Store, Instacar or Micromobility is entitled to send informational - promotional newsletters to the Users' email address, provided that they have chosen this and granted explicit electronic consent to this effect (opt-in). Also, the same users are provided with the ability to object at any time (opt-out / unsubscribe), in an easy way and without any charge through their tab / account screen (their profile), but also through any relevant message, in case the User had not initially disagreed with this use through the settings of their profile-account.

Instacar may also offer the possibility of sending a personalized newsletter, based on the User's interaction choices (clicks) with the website and the newsletter itself and/or his/her recent purchases/orders. The personalization of the Company's online marketing activities of its products through the analysis of the interaction of users with the online store and its newsletter ("Newsletter") takes place only after a proper assessment of the risks and impacts of the relevant processing on the users' personal data and the preparation of a relevant study of article 35 of the GDPR.

In any case, to activate the personalized newsletter, the User's explicit electronic consent to this (opt-in) is required from the relevant options in his/her profile or via a relevant hyperlink from the body of the newsletter. In any case, the User is provided with the possibility to deactivate (opt-out / unsubscribe) the personalized newsletter function at any time, easily and without any charge, through his/her tab / account screen (his/her profile), but also through any relevant message.

11. Terms of sale and lease

All transactions carried out through this website are governed by the special terms of sale, as stated in the relevant provisions of the contract signed at any time.

12. Minors

The use of the pages and services of this website by a user/visitor who is a minor is possible only with the consent of his/her parents or guardians.

13. Applicable Law – Jurisdiction

These terms are interpreted in accordance with Greek Law. The Courts of Athens (Greece) shall have exclusive jurisdiction to resolve any dispute that may arise during the interpretation-application of these terms of use as well as from the performance of electronic transactions through this website.

14. Contact

In case the visitor/user has any questions or needs any assistance in relation to the use of this website, please contact the competent department of Instacar or Micromobility.

15. Last Update

The terms of use may be modified when necessary. The last update was made on 26/09/2025. Users of the website are requested to refer to them at regular intervals, in order to be informed of any adjustments to new provisions of the legislation and variations.