Question 1

What does the term car leasing mean?

Accepted Answer

In the last few years, car leasing has become increasingly popular. The term refers to leasing a new or used car for a specified period, with benefits set by the company involved. instacar is the company that initiated the concept of flexible car leasing in Greece.

Question 2

What is instacar?

Accepted Answer

instacar is here to fill the gap between the expensive long-term car rental and the demanding and inflexible option of traditional leasing. Now, with a monthly subscription, you can get cars from official Greek dealerships, easily, quickly, and for as many months as you want.

Question 3

Who can hire a vehicle from instacar?

Accepted Answer

instacar is for individuals and professionals looking for a modern vehicle with a monthly subscription, without being bound by closed contracts and hidden charges.

Question 4

What benefits does instacar leasing offer me?

Accepted Answer

With your instacar subscription, you are exempt from annual road tax and costs related to car maintenance and tire changes. You are also benefiting from comprehensive insurance coverage. Plus, depending on your subscription package, you can return your car with a 30-day notice at no charge and even change your subscription or upgrade your current car.

Question 5

Can I lease a car without a deposit?

Accepted Answer

For instacar, a deposit was and will never be necessary. However, if you want to submit a certain amount at the beginning of your contract- as much as you prefer, this will ensure a more favorable price for you. This option is available for the 12- and 24-month subscription packages.

Question 6

What is the difference between the three instacar subscription packages?

Accepted Answer

instacar leasing is the most stress-free leasing process as it offers the fully agile "Month to Month" option, plus two fixed-term subscription packages for you to choose the one that better suits your needs. 
The "Month to Month" package allows you to have your instacar for as long as you want and to terminate your contract without a penalty. At the same time, you have the ultimate flexibility to change your leased vehicle as often as your needs dictate. 
With fixed-term subscription packages (12 or 24 months), you get a more favorable price for your vehicle. In these packages, you can still end your contract earlier, but you will be charged an early termination fee. The fee varies depending on the package and it will be communicated to you from the beginning of our partnership. Furthermore, the possibility of changing your instacar is limited, since in the 12-month package you can change it once, while in the 24-month package, you can change it twice.

Question 7

What are the initial costs for instacar leasing?

Accepted Answer

To become an instadriver, you need to pay an initial fee consisting of two parts. 
Registration: it costs 270€+VAT and lasts forever, unaffected by the number of vehicles you lease. 
instastart: depending on the package you choose, you will still need to pay the instastart, which is an amount equal to one or two monthly subscriptions, and will be refunded to you in the form of a free subscription later in your contract.

Question 8

How is the instastart calculated among the different instacar leasing packages?

Accepted Answer

The instastart varies depending on your package. 
In the "Month to Month" package, instastart is equal to one month&#x27;s subscription and is refundable in the form of a free 19th month&#x27;s fee, provided you remain with us for 18 consecutive months. 
In the 12-month subscription package, instastart is equal to a single rental fee and is refundable in the form of a free 12th month&#x27;s fee. 
In the 24-month package, instastart is equal to two rentals, so the first part is refunded to you in the form of a free 12th month&#x27;s fee, while the second part is refunded in the form of a free 24th month.

Question 9

Does instacar operate beyond Athens?

Accepted Answer

You can lease a car via instacar all over Greece. Our headquarters are in Attica and you can pick up your leased car from our instapoints, without paying the cost of instadelivery. We can also deliver your leased car all over Greece with a specific cost depending on the place, day, and time of the delivery.

Question 10

What are the income criteria for instacar leasing?

Accepted Answer

At instacar, you can lease a car without any bank involvement. The process is simple and only requires some financial information documents. Then, our team conducts a short check within 24 hours and we are ready to start our partnership.

Question 11

Which are the acceptable payment methods?

Accepted Answer

Payment of the monthly lease can be made digitally in three ways. It can be done by standing order, using a credit card online, or with a bank transfer to our bank accounts.

Question 12

What does comprehensive car insurance cover?

Accepted Answer

Comprehensive insurance for cars is the type of insurance that provides both the benefits of standard insurance (roadside assistance, theft, broken windows, protection against natural phenomena, etc.) plus the damages caused by the driver. 
In the case of instacar&#x27;s comprehensive insurance, you have an exemption amount of up to €500 (+VAT). That is, for each incident with repair costs below €500 (+VAT), you are required to pay that specific amount. If the cost of repair is more than 500€ (+VAT) you only pay the amount of the exemption.

Question 13

Can I leave the country with my leased car?

Accepted Answer

Unfortunately, you cannot travel to another country with your instacar.

Question 14

Is car maintenance included in the monthly lease?

Accepted Answer

instacar covers the cost of car maintenance. In other words, we ensure standard car service according to the manufacturer&#x27;s requirements. We also cover the cost of changing tires every 40,000 km. In addition, if your car needs to stay in the garage for more than three days, we offer you a replacement vehicle to make your daily life easier.

Question 15

Are your cars new or used?

Accepted Answer

instacar vehicles are new or slightly used for up to 2 years and we only buy them from official dealerships. You can browse our fleet to choose the one that suits your needs.

Question 16

What is the process of leasing a car from instacar?

Accepted Answer

Instacar leasing is a simple process and is completed in just 4 steps. 1. You choose the car you want from our fleet along with the instacar package, which suits your needs, and you get an offer in less than a minute. 2. In the message you receive, you can attach the requested documents, so we carry out a very short financial check to approve your request within 24 hours. 3. Once your request is approved, you only need to pay the initial service costs, and then we are ready to start our partnership. 4. Now, the last and most pleasant step is to pick up your instacar from an instapoint or choose to get it delivered to your location.

Question 17

Can I change my leased car whenever I want?

Accepted Answer

Unlike traditional leasing companies, instacar allows you to change your car according to your needs, depending on our availability. This possibility is determined by the subscription package you choose. 
In the “Month to Month” package, you can change your vehicle as many times as you want. 
In the 12-month subscription package, you can change your vehicle once during your subscription period. 
In the 24-month subscription package, you can change your instacar twice. 
All you have to do, before proceeding with the switch, is to inform us 30 days in advance.

Question 18

Can I return my leased car whenever I want?

Accepted Answer

Unlike traditional leasing companies, with instacar&#x27;s "Month to Month" package, you can return your car whenever you want without paying a contract termination fee. All you have to do is give us at least 30 days&#x27; notice before you return the car. 
In the case of the 12 or 24-month subscription packages, if you need to terminate the subscription before the contract&#x27;s end, the contract termination fee will be communicated to you at the beginning of our partnership.

Question 19

Can I buy the car I leased via instacar?

Accepted Answer

You can buy your instacar at any time. The purchase price depends on the current market value of the car, part of the lease payments you have made thus far, and whether you have paid a deposit (for the 12 and 24-month packages).

Question 20

How do I pick up my leased car?

Accepted Answer

You have two options to get your instacar: either you can pick it up from an instapoint (within Attica), or have it delivered to your place. We can deliver the vehicle anywhere in Greece with an extra charge, called instadelivery. The charge within and outside of Attica depends on the address, day, and time of the delivery and starts from 25€+VAT.

Question 21

Is there an instacar showroom?

Accepted Answer

instacar is a fully digitized service. Therefore, we do not have a showroom. In 4 simple steps, you can order your vehicle online and either pick it up from an instapoint or have it delivered to a location of your choice. If you want more information, call us at +30 210 610 7283 and a member of the instateam will be happy to assist with all the information you need.

Question 22

How do I plan my car&#x27;s maintenance?

Accepted Answer

Vehicle maintenance is planned via “instadriver”, which is our official app. In the app, you select the location and the days/hours that are convenient for you. You can book the appointment quickly and easily with a few screen taps. Alternatively, you can call +30 210 610 7283 and speak to a member of the instateam to schedule your appointment.

Question 23

What do I do in case of an accident?

Accepted Answer

In case of an accident, first, make sure you are in good health and out of danger. If you are safe, you can call the insurance company and the police to have a proper record of the incident. For any problem arising, you can immediately notify us of the accident through the “instadriver” app or call +30 210 610 7283, which is open 24/7. If your car stays in the repair shop for more than 3 days, we ensure you get a replacement vehicle.

Question 24

What do I do if my car is stolen?

Accepted Answer

One of the advantages of leasing is that you don&#x27;t have to worry about the possibility of car theft. If this does happen, you are kindly requested to inform the police straight away, so they can record the incident. Then, you can notify us via the “instadriver” app or call us at +30 210 610 7283 and we will ensure you get a replacement vehicle as soon as possible.

Question 25

Does the leasing company pay the traffic fine?

Accepted Answer

If you receive a traffic ticket, instacar is not liable for it, and the costs entirely burden the driver. In addition, bear in mind that if you do not proceed with the necessary procedures in time, you might have to pay for surcharges and administrative costs that may be incurred.

Question 26

I have a business. Can I pass the car leasing expenses on my tax return?

Accepted Answer

It is well known that leasing benefits businesses because it can help to secure tax relief. Depending on the type of company you own, you can consult with your accountant or a member of the instateam on how to best utilize your expenses.

Question 27

Can an individual lease a car with instacar?

Accepted Answer

You don&#x27;t have to own a business to become an instadriver, since you can also do it as an individual. All you need is to attach your documents as a reply to the offer email and pass the standard financial check. Then, you can enjoy the most stress-free driving experience.

Question 28

I am a new driver, can I lease a car via instacar?

Accepted Answer

Rumor has it (and we support it) that leasing is the ideal option for new drivers. If you&#x27;ve had your driving license for less than a year, and you&#x27;re under 21, don&#x27;t worry, instacar’s terms will not stand as a barrier. You&#x27;ll only be charged an insurance premium on your monthly lease (from 15€+VAT/month).

Question 29

Can another person drive the car I leased from instacar?

Accepted Answer

At instacar, we are always agile, hence we allow our partners to have up to 3 drivers for each vehicle. We only need to be informed beforehand and have received the other persons&#x27; details driving license, so that they can be included in the contract. This process is required by the law.

Question 30

What is DriveHome by instacar?

Accepted Answer

DriveHome is our new service and represents the flexible leasing answer to monthly car rentals for those coming to Greece for 1-3 months. By paying the annual subscription, you choose a vehicle from among 10 categories and the period you wish to keep it. When you arrive in Greece, it will be waiting for you, go.

Question 31

What is the annual subscription for DriveHome?

Accepted Answer

The annual subscription grants you access to the vehicle plan and enables you to book your instacar for 1-2-3 months, even 1 year before your arrival.

Question 32

What happens with the lease payment for DriveHome?

Accepted Answer

For DriveHome, you need to pay your annual subscription to instacar. The final price you will be asked to pay is based on the vehicle category you choose and the duration you want to keep it. The total amount is to be prepaid, and in the event of cancellation, it is non-refundable. In any case, it is a more economical solution than traditional car rental.

Question 33

How will I get my instacar for the DriveHome service?

Accepted Answer

Our flexibility covers all of your needs. From the airport to any spot you choose, your vehicle will be ready for you to drive. This can happen after arranging with us and by paying the delivery fee, which is proportional to the distance from our base. Otherwise, you can pick it up from one of our instapoints. The final arrangement for the delivery or pick-up of your vehicle must be done at least 60 days before your arrival.

Question 34

Can I extend the DriveHome service?

Accepted Answer

Currently, there is no official extension procedure for DriveHome. However, you can contact us and based on our fleet’s availability we can find a solution that serves your needs. In addition, if after your plan you decide to become a regular instacar subscriber, you will have to do the same as every new member. More precisely, you will have to register for our service and provide the instastart. Then you simply need to pay every monthly lease on time, for as long as you wish to keep the vehicle. Last but not least, you will then be able to cancel your subscription or switch vehicles anytime, with just one-month heads-up.

Question 35

Why should I choose leasing when I can rent a vehicle?

Accepted Answer

instaride bridges the gap between the expensive purchase of an eBike, ePatini, or eScooter and the even more expensive long-term rental. Through our service, you can lease any vehicle from instaride for as long as you need it, return it whenever you want, and get the benefits of vehicle insurance.

Question 36

Is there leasing of electric bikes, patini, or scooters without a deposit?

Accepted Answer

With the instaride by instacar service, you can lease your eBike, ePatini, or eScooter without any deposit. The only amount you will have to pay is our service’s registration fee, which is paid once and covers you for as many vehicles as you lease (depending on the category).

Question 37

Can I buy the vehicle I leased via instaride?

Accepted Answer

You can also use instaride as a sort of test drive to see if the eBike, ePatini, or eScooter is right for you. The only requirement to buy your instaride is that you have first leased it for 3 months. And remember that for the duration of the instaride lease, you get all the benefits of a rental vehicle (use, free maintenance, free theft insurance).

Question 38

Can I ride a scooter without a motorcycle license?

Accepted Answer

eScooters can be driven even with a car license. More specifically, the SEGWAY E110SE can be driven with a car driving license, which you have held for at least 6 years, and if you are over 27 years old. The same applies to Seat Mo, the only difference being that in this case some practical training is required for a motorcycle driving certification.

Frequently asked questions

Everything you need to know about instacar

About the procedure for starting instacar’s flexible leasing

instacar leasing for companies

instacar leasing for individuals

Everything you need to know about the DriveHome

Everything you need to know about instaride

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